Browse FAQs
Contents
General
What are the 10X Default Regulation strategies?
There are three retirement-fund default regulations. We have outlined the regulatory requirements below, along with the details on how 10X has accommodated the changes to best suit our members.
Read moreHow do the latest retirement reforms affect me?
It is? By who? Don't you think there would be a massive outcry if this was going to happen, much worse than the furore about e-tolls?
Read moreCan creditors access your retirement savings?
Until the reforms are passed by parliament, they remain proposals. But you can be reasonably sure the the bulk of the proposals will become law by 2015 or 2016.
Read moreWhat steps can I take to speed up a GEPF payout?
You need to follow up with the Police Department's HR Department and with the GEPF, to ensure that the necessary documents have been submitted and processed. We are 10X Investments and not associated with the GEPF.
Read moreWhy do we use 6%? (Percentage of South Africans who will be able to retire comfortably.)
According to National Treasury only 6% of the population will have accumulated enough money to retire comfortably, without having to sacrifice their standard of living.
Read moreCan I claim my pension fund if I'm under debt review?
No, you cannot claim your pension fund while you are still employed. You may be able to secure a housing loan against your fund, if your fund rules permit. Check with your HR department.
Read moreCan I claim my deceased father's surplus money?
What surplus money are you referring to? From his deceased estate, his retirement fund, his living annuity, his life cover?
Read moreCan a search be done under my ID no. to see what funds I belong to?
Yes, you may able to do a search under someone's ID number. A financial adviser with access to the Astute system may be able to help you.
Read moreWhat is the tax treatment of arrear and excess contributions?
The "arrear contribution" refers to an additional current year contribution that is related to a previous tax year in which you did not claim your maximum allowable deduction.
Read moreWhat is the purpose of a non-resident bank account?
Your comment "these accounts all seem to stipulate that deposits should only be in foreign currencies" cannot possibly be true.
Read moreCan I claim UIF if I take early retirement due to ill-health?
No doubt you have read the requirement on the Department of Labour web site. It specifies that you can claim an illness benefit unless
Read moreCan I claim UIF if I retire early?
There is a difference between unemployed, and being retired. The purpose of UIF is to tie over workers who have (involuntarily) lost their job or income due to retrenchment, dismissal, illness or pregnancy.
Read moreCan I claim UIF if I resigned from my job?
You do not qualify to claim UIF if you resign from your job - only if you are fired or retrenched. Otherwise we would all resign.
Read moreHow can I get an up-to-date benefit statement?
If you are a member of 10X, you can see this by logging into our Investor Portal. If you are not, you need to contact your own HR department or fund administrator.
Read moreHow do I claim my deceased husband's UIF?
You cannot claim UIF on behalf of your dead husband. You can only claim his retirement fund benefit and possibly on his Group Life Cover. Speak to the HR department of his former employer.
Read moreHow can we 10X Your Future?
Begin your journey to a secure future with 10X Investments. Explore our range of retirement products designed to help you grow your wealth and achieve financial success.