Browse FAQs

Business

How long does it take for thefund to pay out the withdrawal benefit?

Learn how long 10X fund withdrawals take: 7-14 days for savings component, 21-45 days for vested component. Processing times depend on your tax status and required documentation being in order.

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Can I withdraw from my provident fund while employed?

The rules for withdrawing from provident funds while employed have changed with the introduction of the two-pot retirement system. Here's what you need to know.

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How long does it take to receive your provident fund pay-out?

The time it takes to receive your provident fund payout depends on several factors, including which portion of your fund you're accessing and whether there are any complications with tax directives or other requirements.

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What documents do I need to claim my provident fund?

The documents needed to claim your provident fund depend on whether you're accessing your savings component or your vested component.

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General

Who is 10X?

10X takes care about your retirement so that you don't have to.

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Can I invest directly, do I need a broker?

Yes, you can invest directly with 10X, no broker is required.

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Is my money safe with 10X?

Yes. When you invest through 10X, your money is legally ring-fenced and kept separate from 10X’s own business assets.

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How do I invest 100% offshore?

How do I invest 100% offshore?

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Preservation fund

Should I transfer to a preservation fund or a retirement annuity?

When leaving your job, you might wonder whether to transfer your retirement savings to a Preservation Fund or a Retirement Annuity (RA). These products serve different purposes and have different rules about what money can go where.

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Retirement annuity

What factors should I consider when evaluating an investment product?

What factors should I consider when evaluating an investment product?

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Can I withdraw my Sanlam RA before age 55?

While your Retirement Annuity (RA) is with Sanlam, the rules governing early access are set by legislation and apply to all RAs in South Africa.

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Tax-free savings account

Can I open up a Tax-Free Savings Account for my child?

Yes, parents and legal guardians can set up a Tax-Free Savings Account in their child’s name. 

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Can I set up a TFSA for my child?

Yes, only parents and legal guardians can set up a Tax-Free Savings Account in their child’s name.

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Two-pot

Things to keep in mind

You can only access your money from your savings pot, once every tax year.

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How does preservation fund withdrawal work with two-pot (prior to retirement)?

Preservation funds allow members to make one full or partial withdrawal before retirement age (early retirement age 55). However, the rules regarding the savings pot and additional withdrawals can be a bit nuanced.

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How can we 10X Your Future?

Begin your journey to a secure future with 10X Investments. Explore our range of retirement products designed to help you grow your wealth and achieve financial success.